Cisco Intersight instead of all the other tools in the morning
August 12, 2021

Cisco Intersight instead of all the other tools in the morning

Benjamin Bubbers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Intersight

Cisco Intersight is the first Web tool that I open in the morning. My team and I are using it to take a look at all of our Cisco HyperFlex Clusters and all of our Cisco UCS Standalone Servers to see if there is any new problem or any problem left that we can address today. We are the only department using it, cause we are the IT department.
  • One single pane of glass for all the servers
  • You are able to configure the views, so it matches your needs
  • All HyperFlex Cluster, all UCS Managers and all UCS servers through one tool
  • The on-prem version needs quicker updates
  • HyperFlex stretched cluster upgrade still missing
  • Positive is the single pane of glass for the morning, so it saves us time!
I do not know any other software that is bringing the same abilities as Cisco Intersight if you have a Cisco-orientated Datacenter as we do.
If you have bigger problems with the on-prem version, the support team is sometimes a bit slow in their reactions and you have to keep going, to get your help. But finally, all problems, that we have addressed, have been resolved to my full appreciation!
It saves me time every morning when opening up just Cisco Intersight instead of eight Cisco HyperFlex Connects, four Cisco UCS managers, and some other tools. So it simplifies the morning routine by a minimum of fifteen minutes every day. Also, it saves us time when there is a problem and we are able to open a TAC case for that problem through Cisco Intersight or jump directly to the problematic management UI.
No, we do not use the API by now, but are planning to use it to integrate into our PRTG, so we are even quicker to get new errors or warnings.

Do you think Cisco Intersight Infrastructure Service delivers good value for the price?

Yes

Are you happy with Cisco Intersight Infrastructure Service's feature set?

Yes

Did Cisco Intersight Infrastructure Service live up to sales and marketing promises?

Yes

Did implementation of Cisco Intersight Infrastructure Service go as expected?

Yes

Would you buy Cisco Intersight Infrastructure Service again?

Yes

We use Cisco Intersight to take a look in the morning for errors or problems and for forecasting storage usage by example. So we use it for monitoring mostly. Cisco Intersight is able to deploy Hyperflex Clusters or configure UCS managers and servers, but we do not use this by now.

Using Cisco Intersight

5 - They are all in the same role like me. System administrators in our IT department
1 - I am the only one, that manages the appliance or adds new servers and clusters.
  • Early access in the morning to have a view on all clusters and servers
  • One pane of glass to see problems or address them
  • one way to get to all other management UIs
  • Nothing in mind...
  • We want to test the Intersight workload optimation tool to see if we need it
We use it every single day and love the ease of it and the integration of all our servers

Cisco Intersight Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, we always have premium support because of the critical infrastructure

Using Cisco Intersight

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • easy single pane of glass
  • easy to customize the view
everything works well and is really useful