Overall Satisfaction with Cisco IP Phones
This software is great for high volume call center locations and positions. It really helps the flow of the calls and the end users really enjoy this product. I have used it in every call center position i have been in. Great product easy to use and easy user interface.
- Call routing
- Call holding
- Merging calls
- Remote capability's
- Folders in calls
- Description of calls
Do you think Cisco IP Phones delivers good value for the price?
Are you happy with Cisco IP Phones's feature set?
Did Cisco IP Phones live up to sales and marketing promises?
Did implementation of Cisco IP Phones go as expected?
Would you buy Cisco IP Phones again?
I would highly recommend this product. It has all the features to all call center needs. Its very easy to learn and use when you need to filter calls at a high volume pace. You will definitely like to be using this product if you have lots of calls and emails coming in your center for service.