Great device to use in many functions across your business!
September 04, 2020

Great device to use in many functions across your business!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Cisco IP Phone 7821

Overall Satisfaction with Cisco IP Phone 7800 Series

Cisco IP Phone 7800 Series is used across remote sites in a branch type environment. Across approximately 300 separate sites, the same device is used and it is a consistently well-performing device. I would guess that we have well over 2000 of these devices in remote sites. This device through our CISCO infrastructure enables us to make site-to-site calls without paying carrier costs.
  • Ease of use
  • Reliable
  • Intelligent
  • Headsets
  • Display modifications
  • Better loudspeaker
  • Energy Savings
  • Cost Savings on analog devices
  • Carrier savings
LG Aria analog carrier-based PABX systems are across our other sites that don't use Cisco 7821 devices.
The 7800 series IP Phone puts analog handsets to shame.
Cisco support has been reliable.

Do you think Cisco IP Phone 7800 Series delivers good value for the price?

Yes

Are you happy with Cisco IP Phone 7800 Series's feature set?

Yes

Did Cisco IP Phone 7800 Series live up to sales and marketing promises?

Yes

Did implementation of Cisco IP Phone 7800 Series go as expected?

Yes

Would you buy Cisco IP Phone 7800 Series again?

Yes

Perfect catch-all device for the function we use it for.
Not as many in the face functions as an 8XXX Series device would have, but this device is perfect for smaller sites that will have multiple of them and or smaller head office style sites. I wouldn't use this device in a conference room type of situation as I don't believe its hardware is good enough (mic, speaker).