Overall Satisfaction with Cisco IP Phones
We use it for calling between users inside and outside our premises and other daily tasks. The problems that have been addressed are related to call billing, as we have reduced our expenses in terms of call charges in a scope of 50 per cent of our expenses.
- Call conferences
- Call pickup
- The use of PSTN and SIP trunk at the same time
- Integration with Cisco Webex
- Highly secure, high-definition voice
- Reducing your operating costs
- Supporting sixteen lines
- Increased the use of not so traditional technology like SIP
- Reduce the number of traditional phone line leased by the company
- It far more friendly to use than old line
- Reduces expenses by more than a 50 percent
Better audio in Cisco does not require a reboot so often and better response time relates to latency.
Flexibility and mobility that improve collaboration and enhance business experience.
Do you think Cisco IP Phones delivers good value for the price?
Yes
Are you happy with Cisco IP Phones's feature set?
Yes
Did Cisco IP Phones live up to sales and marketing promises?
Yes
Did implementation of Cisco IP Phones go as expected?
Yes
Would you buy Cisco IP Phones again?
Yes
Using Cisco IP Phones
742 - Financing, banking. immobility
3 - Technical skills and expertise in networking, telecommunications, or IT support.
- Daily calls usage
- Call Center
- Call conferences
- Integration wih Webex
- Video conferenes
- Automate task
- Hybrid work
- Voice messaging system
Evaluating Cisco IP Phones and Competitors
- Scalability
- Ease of Use
- Other
Match the phone to your business needs and the needs of your users
Consider the scalability and flexibility of Cisco IP phone solutions to accommodate future growth and changes in organizational needs. Choose IP phone models that offer scalability options, such as support for additional lines, expansion modules, and software upgrades, to ensure that the chosen solution can adapt to evolving requirements
Cisco IP Phones Implementation
- Implemented in-house
- Third-party professional services
Change management was a big part of the implementation and was well-handled
- Understanding and manigin licenses
- Upgrating firmwares
- Creation o templates
Cisco IP Phones Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes, because businesses need fast response times, platform stability, and increased operational efficiencies
I have had to work with some excellent engineers with great knowledge on the subject and always contributed the most, as once I did not know that the platform had a bug and although everything was perfectly configured, the technician guided me with a lot of enthusiasm and patience and suggested the appropriate firmware upgrade, in less than two hours the incident is resolved.
Using Cisco IP Phones
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Quick to learn Convenient Feel confident using Familiar | Inconsistent |
- Conferences
- Call pickup
- Webex integration
- Integration with Third-Party Systems
- Call parking
- Firmware Upgrades
Yes, but I don't use it