Cisco IP Phone 8800 series
Software Version
Cisco IP Phone 8800 Series
Overall Satisfaction with Cisco IP Phones
The go-to professional phone for business users. With support for multiple sips lines and well as built-in gigabit switches and Wi-Fi ( Certain Models). The ideal phone for almost any deployment. We deploy these for our customers as a managed service provider as well as a phone reseller. With a wide range of models from grayscale screen to video enable handset and mobile Wi-Fi phones this is the cisco premium phone line
- Gigabit Switch
- IP Phone
- Receptionist Phone
- Multi line Phone
- Video Calling
- Higher resolution Video calling
- Higher resolution screen to view person
- Touch screen interface
- Great Multiline IP Phone
- Gigabit switching built-in so that now slow down of network
- 8845/8865 are true replacements for the DX650. Cisco needs to bring out a touchscreen model that replaces the DX650 properly.
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
The in-person video call gives more details to the person's real feelings with the observation of the body language. Subtle detail provides quantifiable difference when the person is not vocal in their praise or complaint.
Do you think Cisco IP Phones delivers good value for the price?
Yes
Are you happy with Cisco IP Phones's feature set?
Yes
Did Cisco IP Phones live up to sales and marketing promises?
Yes
Did implementation of Cisco IP Phones go as expected?
Yes
Would you buy Cisco IP Phones again?
Yes
Using Cisco IP Phones
The represent the standard worker to high level management. Primarily the base user would be assigned 7821, with mid level management and receptions getting 8851. While Directors or equivalents would have gotten 8845. General worker could represent from Basic blue collar workers to white collar and could have vary tasks.
Evaluating Cisco IP Phones and Competitors
- Price
- Product Features
- Product Usability
Cisco IP Phones Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No because spares are cheaper for large orders.
Bug identification with little information with knowledge of workaround to fix in less than 30 mins from call
Using Cisco IP Phones
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Mass user changes
- Operation of MRA mode
- Add lines
Yes - Single number reach