Good app for Cisco users.
May 18, 2021

Good app for Cisco users.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

Jabber is being used by the entire company. In the application, we have integrated our telephone number, which we also have physically in our offices. From the application we can access our voicemail and we can also use the chat to communicate with our colleagues.
  • Integration: If you have Cisco collaboration suite, like phone devices, Webex, and so on.
  • Mobility: You can take your phone number to wherever it is with the application installed on your mobile device.
  • Presence: You can see the status of all your colleagues, if they are in a meeting, if they are on a call, thanks to the presence of the application.
  • Old fashioned: They should update the application to make it more modern, add emojis or stickers.
  • Memory consumption: It can be a heavy application for mobile devices with low memory. The application is always running in the background.
  • File transfer: You can't do a drag and drop of a file to a chat window.
  • Savings in phone devices
As I said before, the possibility of integrating Cisco telephony with Jabber is a very useful tool compared to Skype.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

I think it is a very useful tool for any company. The best thing is that the company has the entire collaboration solution with Cisco for a better integration.

Webex App Feature Ratings

Task Management
Not Rated
Scheduling
Not Rated
Mobile Access
8
Search
7
Chat
8
Notifications
7
Discussions
Not Rated
Versioning
6
Video files
6
Audio files
6
Document collaboration
7