One of the most effective, robust and simplified collaboration tools
September 21, 2021

One of the most effective, robust and simplified collaboration tools

Alan Sheiner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Jabber

It is a successful collaboration tool that has
been facilitating different kinds of voicemail, messaging, voice messaging,
file transfer, and so on and so forth. This product is used all over my
organization as it works for many departments. I feel that this product has
tremendously helped in bringing us together and has made it so better for us to
communicate within our company. Moreover, Cisco Jabber customer support is just
outstanding. We are highly satisfied with the ease that the software brings
with it. The customer support very nicely provides the needs of the company
that is secure and reliable, be it on an internal or external level.
  • This tool is password protected, which keeps us safe and secure from all threats and problems, and I really like this.
  • I find their customer support to be very thorough and helpful.
  • Now it has also become quite easy to create groups and even message people with two choices of either doing it personally or announcing it in a group.
  • The desktop sharing feature present in the product helps us in times when we get stuck somewhere and need any advice from seniors.
  • The alert feature is also very good because now you can message a person when they are unavailable.
  • I am someone who does not like deleting messages regardless of how old they are, so this bothers me that old messages in this product get deleted on their own.
  • I find this application to be quite heavy in terms of storage as it consumes a lot of our memory because it never stops. It just keeps functioning in the backend.
  • This product has led to no closure in times of COVID-19 and has facilitated business continuity with full potential.
  • The tool has also encouraged employee interaction on another level which I really like and admire.
  • I am also really satisfied with the usability of the platform as it is one of the best products to conduct conservation with any virtual mode, be it audio, chats [or] video.
I find this tool to be way better than all the
alternatives I have mentioned because other than the usability and all the
functionalities, they are also very professional in working. I would call this
tool an all-in-one communication tool as it just accentuates the productivity
of my company way better than all other players through instant messaging,
conferencing, and even voice messaging. This product seamlessly keeps me
connected with everyone.

Do you think Cisco Jabber delivers good value for the price?

Yes

Are you happy with Cisco Jabber's feature set?

Yes

Did Cisco Jabber live up to sales and marketing promises?

Yes

Did implementation of Cisco Jabber go as expected?

Yes

Would you buy Cisco Jabber again?

Yes

I
would say that this tool is a very useful and pronounced tool that yields many
advantages for businesses. The great thing about this tool is that the entire
organization can work with this software just for the sake of better
integration, and still, there would be no issues. Altogether, it is a top-notch platform that should be adopted by companies for a better collaborative
environment.

Cisco Jabber Feature Ratings

Task Management
9
Scheduling
8
Mobile Access
10
Search
10
Chat
10
Notifications
9
Discussions
8
Versioning
9
Video files
10
Audio files
9
Document collaboration
8