Cisco Meraki MX
June 10, 2024
Cisco Meraki MX
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Meraki MX
It was for the teleworkers, working from home when Covid hit, we needed a product that we could deploy and allow call centers to be moved off-premise and this is what we used, so it worked out.
Pros
- The VPN tunneling between campus and our individual home users is great and it was good for troubleshooting and it provided one POE port for an IP set so a call center can bring their phones home with them and it continue to work.
Cons
- Maybe a couple, maybe two POE ports per unit. That's about it. Everything else I think seems to work out very well for us.
- I never really tracked the ROI - return on investment, but it helped us in a crisis when everybody was leaving to go home during Covid. So the Meraki's been great for us.
It was very easy to deploy and it was very easy to help troubleshoot end users with issues that they said they had. Connectivity issues, latency issues, and stuff like that. We were able to use the Meraki reporting and find out, now we have Thousandeyes on our Meraki too, so it helps us with tracking the issues and proving that it's not the device or their devices are actually, most times, it's their own internet service provider.
We're really using the Meraki more and more, everything from the wireless. We started doing some work with the cameras and security. Meraki has been a great product for our company so far. We use it for a lot of our outer campuses as the VPN Tunneling primary with SD wan. So it's working out very well for us.
Do you think Cisco Meraki MX delivers good value for the price?
Yes
Are you happy with Cisco Meraki MX's feature set?
Yes
Did Cisco Meraki MX live up to sales and marketing promises?
Yes
Did implementation of Cisco Meraki MX go as expected?
Yes
Would you buy Cisco Meraki MX again?
Yes
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