Cisco
June 10, 2024
Cisco
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Meraki MX
Well, we've deployed Meraki use to everyone of our branches, so it gives us insight into whether the systems are up or down, whether people can connect. We also have our wifi implemented in the majority of our offices, which also is Meraki based, so that goes through our Meraki MX. We can go from that to do a speed test just to see how everything is functioning. We can see what devices are connected to our network. We can set different data caps on how much we can allow people, how much bandwidth people can use. So as we're not saturating the infrastructure with somebody who's downloading a bunch of reports or playing music, we can actually cap that. So as they're only able to download so much at a time.
Pros
- I'm going to say one of my favorites is the overall dashboard where I can actually see geographically, because we're spread across Canada, I can see geographically if their site happens to be up or down just based on the green dot or the red dot, that happens to show up on the map. And to me that's great for starting your day. You get to see, "is everybody online" first thing this morning, so that is wonderful.
Cons
- So I think that what we've noticed is the template, and I don't actually configure the Meraki, so that's done by our network team that works under me. But what I'm getting from some of the feedback is that with the Meraki we're a little bit limited into the template as to what we can set up for each template individually. And I'm kind of getting that it has to be based on region, it's not really what we want. So we end up with different templates that we have right now that aren't quite meeting our needs. I don't know if a newer version of Meraki might have that issue addressed already, but I find the template isn't as diverse as what I would like it to be.
- I'm going to say positive impact. The biggest thing is especially coming from having a third party taking care of our network to us doing it ourselves. The ease of this with the overall high level visual that we can get as to how our day is starting and running reports to see how many outages have we had, what areas have they actually been in running these reports and being able to gather if it's a certain service provider that's causing an issue in a general area, maybe we need to switch service providers for ISP. So it's been great in that mannerism for us. Ease of manage, I mean, we have a limited number of staff, we have a lot of different offices across the country. And then this is relatively new for us because we did have a previous provider doing all of this for us.
We've benefited, my team is comprised of telephony and networks, so we're kind of merging the two together. So my subject matter experts for telephony aren't necessarily network experts, but with Meraki's design and ease use interface, it's actually enabled my telephony team to easily go in and they don't have to be subject matter experts, but they can easily go in and they can troubleshoot, they can assist the network team, they can kind of do more of a frontline troubleshooting skill before going to the subject matter experts and the network team. So it's enabled my team to become a little bit more working together as one unified team as opposed to segregated to left knee and networks.
So we're just in the beginning deployment of this. We haven't had an overly big experience with it, but we're in the beginning phases and so far it's been great.
None. No. Historically we weren't even monitoring our own networks. We were actually using a third party. So this is our corporation's first time actually taking care of our own network.
Do you think Cisco Meraki MX delivers good value for the price?
Yes
Are you happy with Cisco Meraki MX's feature set?
Yes
Did Cisco Meraki MX live up to sales and marketing promises?
Yes
Did implementation of Cisco Meraki MX go as expected?
Yes
Would you buy Cisco Meraki MX again?
Yes
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