Overall Satisfaction with Cisco Secure Access by Duo
Cisco Secure Access, by Duo, is used by myself and the team to enable access and login to access secured applications and our private network. This solution is quick and easy to use, allowing access whereby the Duo app sends a push notification, which the user can then validate to log in. It solves by having a holistic, comprehensive approach to secure multifactor authentication. The solution works seamlessly and requires little to no training.
- Simple, secure, and easy to use
- Users can use a variety of authentication methods
- Strong app support
- Sometimes a push notification won't come through
- Default data that is sent by the app may be to invasive
- The app could use a visual overhaul
- Streamlines our multi-factor authentication efforts
- Adds an extra layer of security
- Could be used by anyone who accesses our digital app and/or network
Since using this solution, there haven't been any significant breaches; however, we didn't have any before either. I recommend this to organizations concerned about security or need processes to comply with their specific industry best practices.
The support team is impressive. They provided top-notch attention and patiently fielded and answered all our questions. The support team commonly offers tips to increase security and privacy.
Do you think Cisco Duo delivers good value for the price?
Yes
Are you happy with Cisco Duo's feature set?
Yes
Did Cisco Duo live up to sales and marketing promises?
Yes
Did implementation of Cisco Duo go as expected?
Yes
Would you buy Cisco Duo again?
Yes
Resilience and Reliability
After years of use, I have never had a cyber security incident related to Duo's vulnerability or via our team's multi-factor authentication using Duo. The solution has been rock-solid, easy to use, and scalable for our needs.
Leaders should be better connected with IT and be made aware of possible issues through greater visibility and understanding of network infrastructures and information flows, potential vulnerabilities, and areas of concern. Leaders can be a conduit to the broader teams to ensure cyber security is prioritized.
- The mobile app works flawlessly, allowing the team to quickly access company software, quickly and easily.