Best Email security appliance
March 12, 2021

Best Email security appliance

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Secure Email (formerly Cisco Email Security)

We have been using Cisco Secure Email for the whole organization for almost 10 years, it is the main email gateway for both Students and Staff members. approximately 15000 mailboxes are protected, both incoming and outgoing emails are checked for SPAM, viruses, malware, phishing attempts, and fraud emails. A special blacklist is also being used to stop certain unwanted emails especially password stealing scams.
  • Antispam
  • Phishing protection
  • Email Antivirus
  • DLP
  • Graymail prevention
  • Email blocking using header-from address.
  • Spam reporting to Cisco needs to be improved.
  • Clustering: active-active mode would be nice.
  • Creating filters from GIU.
  • Filters samples or database built-in the box would be super nice.
  • Email availability got better.
  • Less SPAM & less false positives.
  • Clean emails from viruses.
  • Lots of phishing attacks were stopped.
I prefer to see more samples and easy guides online.

Do you think Cisco Secure Email delivers good value for the price?


Are you happy with Cisco Secure Email's feature set?


Did Cisco Secure Email live up to sales and marketing promises?


Did implementation of Cisco Secure Email go as expected?


Would you buy Cisco Secure Email again?


I have been using Cisco Secure Email for almost 10 years. It was named Ironport previously before even the acquiring of Cisco. We upgrade our old appliances to the latest and have been renewing our subscription for a long time. We actually didn't want to survey other competitors because we had no problems and the results were extremely satisfying. therefore I personally recommend this product.
Cisco Secure email perfectly fits a basic email environment; we use Microsoft Exchange Server and Cisco ESA as our smarthost and the default MX record for email receiving. With this setup everything seems to be just fine. However, we encountered some technical issues when we used an external SMTP gateway "" forcing email sending limits per user is not an easy task to do when you use an external gateway. If one user gets infected he/she can simply cause a temp ban from the 3rd party gateway for sending a huge number of bounced emails.

Cisco Secure Email Feature Ratings

Threat Detection
Management Tools

Using Cisco Secure Email (formerly Cisco Email Security)

Configuring Cisco Secure Email (formerly Cisco Email Security)

Easy to moderate; some parts require advanced knowledge.
No, it differs from one customer to another.
No - we have not done any customization to the interface
Yes - we have added extensive custom code