Good solution for WFH and heavy email users
April 20, 2021

Good solution for WFH and heavy email users

Victor Lau | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Secure Email (formerly Cisco Email Security)

Utilized across the entire organization. Many of our workers are remote and the only method of contact is via email. Having a solution that protects against email attacks is key to maintain a functional remote work force. As we do see much value in having an email security solution.
  • Protection
  • Security
  • Trusted brand
  • Marketing
  • Integration with third party solutions
  • Costs
  • Maintain email uptime
  • Fast remediation
  • Costs
Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot.

Do you think Cisco Secure Email Threat Defense delivers good value for the price?

Yes

Are you happy with Cisco Secure Email Threat Defense's feature set?

Yes

Did Cisco Secure Email Threat Defense live up to sales and marketing promises?

Yes

Did implementation of Cisco Secure Email Threat Defense go as expected?

Yes

Would you buy Cisco Secure Email Threat Defense again?

Yes

Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs.
In our organization and with our partners, email is the vast majority of our communications for doing business from ordering, quoting, and updates. Having an email security solution from a trusted brand is key. Great solution if you use a lot of email communications. Not as important if your company uses other forms of communications.

Cisco Secure Email Threat Defense Feature Ratings

Anti-malware
8
Customizability
8
Data Loss Protection
8
Threat Detection
8
Sandboxing
8
End-to-End Encryption
8
Management Tools
7