A great AP for small companies under 40 people or small brick-and-mortar businesses
December 10, 2020

A great AP for small companies under 40 people or small brick-and-mortar businesses

Matthew Gardner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Small Business 100 Series Wireless Access Points

Before work-from-home, Internet deliverability was the no. 1 priority for any office. If employees can't get good Wi-Fi connections in every corner of the office, it leads to lost productivity, employee unhappiness, and also impacts the ability for teams to have meetings with customers and potential customers--directly impacting the success of those conversations, demos, etc. Wi-Fi access points are definitely a whole-company issue and are used by everyone, almost every minute of every day.
  • Encryption/Security
  • Coverage
  • Scalability
  • UI/UX simplicity
  • Meant for too small of a business
  • Lack of full control for IT team
  • Uptime was 100%
  • No complaints from employees when it was used
We ended up actually moving from Cisco WAPs into a full Ubiquiti stack, as our IT people preferred the coverage and more "enterprise" IT-focused features and the flexibility of a setup not necessarily marketed and designed for small businesses. I'd say at 40-50 people, you may outgrow this setup as well.

Do you think Cisco Small Business 100 Series Wireless Access Points delivers good value for the price?

Yes

Are you happy with Cisco Small Business 100 Series Wireless Access Points's feature set?

Yes

Did Cisco Small Business 100 Series Wireless Access Points live up to sales and marketing promises?

Yes

Did implementation of Cisco Small Business 100 Series Wireless Access Points go as expected?

Yes

Would you buy Cisco Small Business 100 Series Wireless Access Points again?

No

This is a great setup for a small business. It can be controlled by an app and doesn't require an IT person to really control and troubleshoot day to day. That said, we ended up going with another vendor as we do have technical people who work for us full time and we found at 50+ people we needed stuff that IT could really dig into and didn't need the friendly interfaces.