Umbrella provides powerful cloud-based top-level filtering and protection for all kinds of networks
January 14, 2019

Umbrella provides powerful cloud-based top-level filtering and protection for all kinds of networks

Ho'omana Nathan Horton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Umbrella

We've been using this in our department since it was OpenDNS, and use it primarily to protect users who are connecting on-site or remotely from stumbling into or exposing our network to problematic content, especially malware, etc. Because we have a diverse range of users on the network, many of whom bring their own devices, it's helpful to have DNS-level security rather than count on everyone to use safe internet practices.
  • Umbrella is surprisingly easy to use.
  • Excellent documentation throughout makes it easy to figure out even if you're not an IT expert, but it's highly customizable for those of us who are.
  • DNS-level security is great, and Umbrella continues the powerful work of OpenDNS.
  • Frankly, I can't think of anything here. We've never had any issues in our use case whatsoever.
  • Umbrella has allowed us to protect our network regardless of who's connecting and where they're going.
  • It's also allowed us to have some degree of control over where they're going, specifically to protect the network from sites which are known to have network-malicious content.
  • Perhaps the biggest negative impact is the occasional mis-filtering of sites and content, but since Umbrella lets us include a way for users to contact us, this is not a problem.
When you have a number of users accessing your network, particularly if they're bringing their own devices and you're unsure whether they have sufficient security or use good internet practices, Umbrella is a great way to protect your network at the highest level. It's especially nice that it's cloud-based, so you don't have to mess with server-level firewalls (if you don't want to). It's also good for filtering content if you want to be able to do that.