Great security option
Updated July 05, 2022
Great security option
Score 9 out of 10
Overall Satisfaction with Cisco Umbrella
Cisco Umbrella is an excellent security solution for our needs. We have a very distributed workforce across both geographies and office and remote setups and were looking for something that provided security across the entire network. This is exactly what Cisco Umbrella provides for us - we use it across the entire organization and it works very well for our needs.
- Ability to mix office and remote setups
- Excellent remote solution
- Great security solution
- Ease of initial setup
- Ability to quickly onboard additional users
Do you think Cisco Umbrella delivers good value for the price?
Are you happy with Cisco Umbrella's feature set?
Did Cisco Umbrella live up to sales and marketing promises?
Did implementation of Cisco Umbrella go as expected?
Would you buy Cisco Umbrella again?
Cisco Umbrella provides DNS protection for our organization both inside and outside of the firewall. One way the product achieves this objective is thru a consistent policy approach -- the system works the same both inside/outside of the firewall and across all locations -- both remote and internal. We feel the threat level features and the cloud firewall are the 2 most useful features the product has towards achieving this objective and providing us the security we need.
We are a heavily technology dependent organization with multiple high resource users and have quite a few vendors within our tech stack and security stack specifically. From an integration perspective our tech team had absolutely no issue integrating this product with the rest of our stack. We found a high degree of interoperability with various vendors -- and no major issues on integration side.
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution.
We evaluated 3-4 primary competitors when searching for our optimal security solution. We found Cisco Umbrella to be the best choice for us due to the on / off premise functionality aspect that we felt other competitors were lacking in this area. The value preposition was also more compelling for the Cisco Umbrella product as we felt based on our specifications it was a slightly more cost competitive solution. Overall we are very happy with our decision.
We would highly Cisco Umbrella security solution for many reasons, the most important to us being; Compared to the other security solutions we considered Cisco Umbrella had the most flexibility to manage multiple venues and integrate a mix of remote and office employees. This was very important to us and given this dynamic seems to be increasing in prevalence -- this ability will be very important to many organizations facing the same security decision we did. We feel Cisco had the best flexibility in this area of all the products we considered.
Resilience and Reliability
Network resilience and reliability are the 2 most important things to firms like ours that operate trading/markets based businesses. We need to be able to ensure 100% uptime without issue or interruption to maintain the continuity of our operation across multiple geographies / time zones and markets in which we operate.
In our opinion - cyber security resilience is the one of the most important points to focus on for management teams. The best ways to build resilience is to have multiple vendors / systems / safeguards - in the .01% of time where there may be issue - you need a backup in order to maintain continuity and resilience.
We have had an excellent experience with Cisco products generally and Umbrella specifically. From implementation to continuity we have nothing to take issue or complain about with this product. Would highly recommend this product as we 100% intend to renew from our end.
We were very satisfied with the implementation of Cisco Umbrella - the process went as well as could have been expected with a project of this scale. Would recommend having dedicated resources from your organization dedicated to the product thru implementation to ensure it works as easily and in as seamless of a manner as possible.
From availability perspective we have had no issues to speak of whatsoever thus far. From implementation thru daily usage/maintenance/etc we have no issues to speak of.
We felt the Cisco Umbrella integration went very well. It was as seamless of a process as one can hope for for an enterprise project of this scale. We were migrating from a home grown solution so we did not have to transfer from outside vendors which made it easier - but the process went very well from our end.