Cisco Call Manager
October 25, 2018
Cisco Call Manager
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)
We are using Call Manager as our main VOIP system across our whole organization. We have a fault tolerant phone system that is more stable and versatile than previous system.
- Versatile
- Easy setup and configuration of new and existing phones
- Easily expandable
- Updates for new phones are not easy to implement.
- Expanding hardware is expensive.
- Adding licenses is very confusing because of the license tier system they have in place.
- Going from an old Centrex system to VOIP saved a lot of money.
- Being able to move the phones anywhere with a network connection saves from having to contract a telecom technician to come move phone lines.
- Moving to CCM has put us on a path to stay current in our telecom environment.
The simplicity of administrator interface seem to be much more with CCM than any other VOIP system.