Cisco Unified Communications Manager - Your system can grow with your business
January 17, 2020
Cisco Unified Communications Manager - Your system can grow with your business
Score 9 out of 10
Vetted Review
Overall Satisfaction with Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager) (CUCM) was used by our company internally, as well as solutions provided to our customers. It addressed the issue of all communications, including our telephone calls, company wide chat functionality both inside and outside the company. It provides, phone, video, voicemail, automated attendant, toll bypass, desktop chat, and mobile chat.
- Extensive call routing functionality
- In depth auto attendant capability
- Requires skilled and knowledgeable engineers to deploy.
- A lot of moving parts to get full system running
- Jabber through Expressway provides anywhere functionality and provides more productivity anywhere rather than being tied to the desk.
- Unity auto attendant minimizes the need for users to immediately answer the phone and provides in depth routing for to get callers to the optimal person. More efficient call handling.
CUCM can grow to any scale you want. You can have a small amount of users, to tens of thousands of phones to support any size your company grows to. Toll bypass via routing calls over the WAN as well as an extensive Unity voicemail system allows for efficient routing of your calls.
Do you think Cisco Unified Communications Manager (Call Manager) delivers good value for the price?
Yes
Are you happy with Cisco Unified Communications Manager (Call Manager)'s feature set?
Yes
Did Cisco Unified Communications Manager (Call Manager) live up to sales and marketing promises?
Yes
Did implementation of Cisco Unified Communications Manager (Call Manager) go as expected?
Yes
Would you buy Cisco Unified Communications Manager (Call Manager) again?
Yes