Cisco 6900 series IP phone
December 08, 2021

Cisco 6900 series IP phone

Nilson Lino Da Costa Junior | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Unified IP Phone 6900 Series

Cisco 6900 are widely used for several companies, most of the implementations I did in my whole career working with Cisco devices used those devices, they are very stable with less need of maintenance, address most of the features that can be used on Cisco IP telephony system and can even control some of the video systems. Due to the broad amount of models, it can be used for several types of [users] from the most simple to the most complex use[.]
  • All types of calls
  • very stable
  • small learning curve
  • Visual
  • Settings can be more visual[.]
  • [Excellent] call quality
  • Stability
  • Quick learn to use
  • The devices are already being discontinued[.]
  • Some are already not supported[.]
  • Will be in end of support soon[.]
Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.

Do you think Cisco Unified IP Phone 6900 Series delivers good value for the price?

Yes

Are you happy with Cisco Unified IP Phone 6900 Series's feature set?

Yes

Did Cisco Unified IP Phone 6900 Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Unified IP Phone 6900 Series go as expected?

Yes

Would you buy Cisco Unified IP Phone 6900 Series again?

Yes

The 6900 series is the best option for offices that need IP telephony flawlessly making and receiving calls and can fit on most of the user types due to the number of models. It does not fit for companies that want to use video, none of the models has a video embedded and the tools to integrate those devices with video are that good[.]