Cisco VoIP PBX - Time Tested Solution.
June 19, 2022

Cisco VoIP PBX - Time Tested Solution.

Vipul Dubey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco VoIP PBX

A great solution for Inbound, Outbound call management & communication if deployed correctly. The solution does exactly the job it is designed for. It should be deployed by a Cisco authorized partner. The drawback is that it is costly & much more advanced cloud telephony & collaboration solutions are now available in the market which are much more cost-effective & efficient.
  • Call management.
  • Internal Voice communication.
  • Multi- Channel voice call availability.
  • High cost.
  • Cumbersome to implement.
  • Technology is getting old, newer solutions are much more effective & offer better value.
  • Call management.
  • Internal communication.
  • Sales enquiries increased by 20%.
  • Revenue increased by 35%.
Cisco VoIP is a time-tested robust VoIP solution that works as designed. It is reliable & is supported by an authorized Cisco partner then there are no hassles in management & troubleshooting. The hardware & the software are very reliable & dependable. Other systems compared were also promising but the trust factor was more with Cisco than any other brand.

Do you think Cisco VoIP PBX delivers good value for the price?

Yes

Are you happy with Cisco VoIP PBX's feature set?

Yes

Did Cisco VoIP PBX live up to sales and marketing promises?

Yes

Did implementation of Cisco VoIP PBX go as expected?

Yes

Would you buy Cisco VoIP PBX again?

No

Cisco VoIP is suited for medium-sized businesses which are not much tech-enabled. They can recover the implementation cost over a certain period of time. For small businesses, it is not recommended since the initial cost is high & implementation is not easy. The cost recovery cycle for them will also be longer.