Cisco Webex Board is a must for your Classroom and / or Telepresence Room
March 18, 2022

Cisco Webex Board is a must for your Classroom and / or Telepresence Room

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Board Series

We use CIsco Webex Board Series in our training rooms to provide the in-classroom experience for students that are working from home. Cisco Webex Board Series also helped us to capture the attention of the students in the room, by using the interactive annotations feature. The fact that you can join any Webex or audio conference from the device and have crystal-clear two-way audio saved us from investing in a conference phone.
  • Interactive annotations
  • Join or host Webex Sessions
  • Join audio conferences or other videoconference providers
  • Audio quality
  • Display Quality
  • Build Quality
  • Pricing could make this a commodity purchase in the eyes of some executives
  • Installation is not as straight forward as other similar devices
  • Delivery times are quite high
  • Greatly increased our ability to train staff in and outside the office in the same session
  • Not very friendly in terms of annual licensing and support fees
  • Webex Boards have a great marketing value when presenting classroom environments
Almost all telepresence vendors have hardware options that stack against each other in the entry, mid and high-end options. Nevertheless, the build quality and seamless integration with Webex really is beyond compare with Webex Boards. I would always recommend the SmartNet support for the Webex boards as these are very delicate devices both in terms of hardware and software.
Superb support from Cisco and their local partners, They went above and beyond to help us choose the correct Webex board for our needs. They even provided on-site assistance with the physical installation and software setup. Really happy that I made the decision to work with Cisco and their partner.
The ease of use is amazing. There are endless options in the market that either limit you to the basic functionality, or they just try to push too much and end up with a sloppy version of non-optimized apps that are full of bugs and lack any support whatsoever from the developers.

Do you think Cisco Board Series delivers good value for the price?

Yes

Are you happy with Cisco Board Series's feature set?

Yes

Did Cisco Board Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Board Series go as expected?

Yes

Would you buy Cisco Board Series again?

Yes

- Very appropriate for Telepresence rooms
- Very appropriate for a hybrid classroom
- Not very appropriate for small to medium rooms
- Audio can be pretty loud on small spaces
- Screen brightness is very high, so take this in to account when selecting this for your specific use case

Cisco Webex Experience

Speaker tracing works amazingly well in a 20+ people classroom. I also like the device integration with Webex, which allows you to just transfer you video conference to the board seamlessly. All of this gives the employees the confidence that they can trust Webex Board for their conference and training needs.
We have combined Cisco Webex with Calling and contact center for a fully-integrated Cisco environment. Cisco has a very high investment (both financial and in terms of human capital) high reward approach, but I can assure it is worth taking the time to transition to such a mature platform that simplifies the life of end users and IT personnel equally.
It filled the gap when we dropped our previous video conferencing provider, which at the moment was under public scrutiny due to their poor security features. Webex is the de-facto standard for secure video conferencing for us and our clients respect our approach towards ensuring a secure environment on their every process.