Collaboration and Support- Two pillars of Cisco Webex
November 01, 2019
Collaboration and Support- Two pillars of Cisco Webex
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Calling
While I was working with my organization we were having operational/financial challenges in conducting meetings at our remote locations scattered throughout the world. It was a huge cost impediment when there was a requirement of a short duration KT session or company-wide townhalls. It was not feasible previously to conduct it at one go. Cisco Webex was our best choice to fix this problem and to foster our relationship with Cisco. It comes in so handy and is easy to use. Users get connected easily and with no glitches.
- Easy to Use, Intuitive user interface, no glitches throughout
- Best Support
- Performance and Stability and Reliable
- Cost-Effective
- Scalable
- Seamless ntegration with Microsoft Teams and Skype for Business
- Inbuilt Noise Refining Feature
- AI enabled mute functionality
- Cost Effective
- Reduced MTTR
- Seamless Operations
Support document and online help is well documented and sufficient enough to fix all the issues which we faced during regular use.I was always in awe whenever help from support team was required. They are very technical, prompt and very user-centric. I have not heard from anyone in team that has had challenges with them.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Calling go as expected?
I wasn't involved with the implementation phase
Would you buy Webex Calling again?
Yes
- Zoom and GoToMeeting
They are industry leaders and when you have a champion of networking equipment backing up the product, you can be sure that the product is built from the right mindset. They have competitive prices, an easy to use UI and the best technical support which enables a company to achieve maximum ROI out of the product.