Best tool for product demos!
November 22, 2019

Best tool for product demos!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Calling

Cisco Webex calling is one of the great ways of communicating and connecting people situated at a different location, and it offers the flexibility to move our business to the cloud at your own pace. It is used by our organization daily for day to day meetings and team collaboration. It is widely and frequently used by our whole organization. It is easy to use collaboration solution which reduces the cost and complexity of business and seated at different locations also it can provide secure messaging, file sharing, whiteboarding, video meetings for effective businesses.
  • Interactive UI.
  • No screen/audio lag.
  • Easy screen sharing.
  • Performance and stability.
  • Integration with Skype and Outlook.
  • Audio/video clarity.
  • It should have the provision to share browser screens on mobile devices.
  • It would be more effective if the video quality can be improved.
  • Sometimes during Webex Meetings slowdown or lag becomes a pain point when working with sharing or controlling of screens.
  • Improved productivity.
  • Require less time to resolve customer issues.
  • Can share recording for repetitive use.
  • In some cases recording are used as video guide.
  • Customer satisfaction and gained confidence.
I have found Cisco Webex Support to be one of the most professional and well equipped enterprise level support sectors. They never hesitate to discuss customer issues in detail and they do their homework before jumping onto any solution.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Cisco has superior quality all around, especially with voice and talk.
We are using Cisco Webex Teams for product demos throughout the world, across different teams and clients around the world, but it happens with ease, and with no lag and no need to send an invite with different times.

Webex Calling Feature Ratings

Hosted PBX
7
Answering rules
6
Call recording
7
Call park
8
Call screening
7
Message alerts
8
Mobile app for iOS
7
Mobile app for Android
9