The best call solution over the cloud
November 22, 2019
The best call solution over the cloud
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Calling
Here in Mexico you just have to start implementing and your options are limited with your tools. Cisco Webex Calling is one of the best options although it is very limited because it is on the cloud and not on-premise.
- Scalable.
- Intuitive interface.
- Effective and low cost.
- Calls from anywhere with internet connection.
- Enabling the mute for external noise.
- Occasional issues with the link not working properly to join meetings.
- Necessary tools and similar to any other PBX.
- Effective.
- Low costs.
- Profitable.
- Negatively it can be expensive in equipment for new customers.
- Cisco Webex Teams (formerly Cisco Spark), Cisco Unified Communications Manager (Call Manager) and Cisco IP Phone 7800 Series
In my experience I have only received attention once and it was quick and effective in solving the problem, both the service provider and Cisco TAC.
Do you think Webex Calling delivers good value for the price?
Yes
Are you happy with Webex Calling's feature set?
Yes
Did Webex Calling live up to sales and marketing promises?
Yes
Did implementation of Webex Calling go as expected?
Yes
Would you buy Webex Calling again?
Yes
From the experience we already have with working with Cisco technology and with everything new that is being brought to the cloud, we knew it was an excellent option.