Item: Webex Calling
Rating: 10
Author: Miguel Rodriguez

Use Cases and Deployment Scope

We are part of Bradesco Bank with our business core in Brazil. Cisco Webex Calling helps us hold meetings between Mexico and Brazil. In this way, we can shorten the distance and work together with our corporate headquarters. We also have an office in Mexico City that we also interact with through Cisco Webex.

Pros and Cons

Centralize administration
Strong security
Great call quality

Price
Meeting capacity for calls

Return on Investment

Reduction in travel expenses.
Speeding up meeting/project times.

Customer Support

I'm not in direct contact with the Cisco support team.

Key Insights

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Likelihood to Recommend

Well suited for meetings with partners and customers where participants are in different geographical areas. It is great to share files and presentations, and this saves time and money for all parties. From my point of view, it's the best option for remote support sessions. I do not recommend it if you only need to use it for calls.

Cisco Webex Calling Review

Overall Satisfaction with Cisco Webex Calling