Cisco Webex Calling is one of the best!
April 15, 2020

Cisco Webex Calling is one of the best!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Calling

Our company uses Cisco Webex Calling across the whole organization, including teams all over the world. We have employees in more than 20 countries, therefore we use it a lot. It works perfectly especially with external clients and partners, that can use Webex with a simple link sent by us. Big and important meetings are also recorded and used as minutes with Webex, it is a really good feature.
  • Recording meetings to be used as minutes
  • Connecting internal and external customers all over the world
  • Sharing screen feature works very well
  • The dial-in data are sometimes hard to complete.
  • Mobile app could have some improvements with calendar integration
  • Easy communication with teams all over the world
  • Integration with Outlook
I did not use the support team for 2 years. The feature is really easy to use.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Calling again?

Yes

Webex is better that the other features, maybe similar to MS Teams because it is really stable feature and almos everybody know how to use.
Cisco Webex Calling is being used with no problems to perform conference calls with teams and clients all over the world. It is a really good feature since it is easy to use and the connections work really well for all the companies. For online meetings, there are no less appropriate cases by using Cisco Webex.

Webex Calling Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
10
Answering rules
8
Call recording
10
Call park
8
Call screening
10
Message alerts
10
Mobile app for iOS
8
Mobile app for Android
8