My Experience with Cisco Webex
May 12, 2020

My Experience with Cisco Webex

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Calling

It is our mainstream any-to-any collaboration solution we are using for business 2 business (b2) meetings, with all rich features like audio video Web RTC and presentation sharing on one platform.
  • Because it's cloud based service it can be used anytime from anywhere with your ease and convenience.
  • It's user interface and dialing procedure is very straightforward so anybody can use it easily.
  • Very good customer support and services regarding Webex, so you can take full support from Cisco regarding full product information and specifications.
  • If you are using Webex with telepresence room system, the third party wireless presentation devices can give poor results so third party integration solution could be improved.
  • More features can be added which are using with other cloud based services as well.
  • More options regarding background, theme changing and presentation layout can be added.
  • It is a good option for those who prefer subscriptions based services.
  • Subscription bases service are quick return of investment and gain benefits from business.
  • Subscription can be purchased as per your business needs or requirements. Sometimes it costs more when budget constraints are a key factor.
Yes Cisco is always best at support and services, very professional attitude and quick resolution for any particular problem or scenario.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

  • Zoom
Because Cisco is the one of the best in providing audio and video solutions so it always comes first when going for that option.
It is best suited where you want to be on the meeting without any special requirements regarding hardware, a good Internet connection with laptop can meet your needs, also you can use it during your journey or on the way to the office.
Those areas which have low Internet signal can be a big problem for meetings.

Webex Calling Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
9
Answering rules
8
Call recording
8
Call park
9
Call screening
7
Message alerts
9
Mobile app for iOS
9
Mobile app for Android
9