Webex Devices
Updated October 06, 2020

Webex Devices

Jesus Franco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source

Overall Satisfaction with Cisco Webex Meetings

Cisco Webex Meetings its being used in our organization for meetings and remote support for clients and employees. It has helped us alot.



  • Good audio and video quality
  • Easy to implement
  • Easy to use
  • Reliable
  • Integration with other products
  • It can be a bit expensive.
  • I think pricing has to be improved, although the experience is great.
  • They have saved a lot of travel costs.
  • Zoom
Webex hardware is much more capable, gives more value and offers a better collaboration experience, keeping it simple.
No complains with support

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Skype for Business (formerly Lync), Google Hangouts (Classic)
Never had a problem in terms of availability
Cisco Webex Teams is
really easy to deploy
I have never experienced lag or performance issues
Fulfils its function
It helps to improve communication in our company and with our customers; it's easy to collaborate without the need to travel.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
10
Whiteboards
10
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
9
Q&A
9
User authentication
9
Participant roles & permissions
9

Cisco Webex Experience

Webex Meetings really runs smoothly and no complains
We have not combined Cisco Webex with any other product besides outlook calendar which was pretty easy.
It suits all our needs

Using Cisco Webex Meetings

20 - Webex Meetings is being used in all our areas for daily collaborative work.
  • Collaborative work
  • Support to clients
  • Sharing content

Evaluating Webex Meetings and Competitors

  • Product Features
  • Vendor Reputation
I wouldnt change anything, all was pretty good

Webex Meetings Implementation

No problem whatsoever
  • Third-party professional services
INET
  • There was no issues

Webex Meetings Training

Configuring Webex Meetings

I think its just right
No - we have not done any customization to the interface
No - we have not done any custom code
We havent done any customization

Webex Meetings Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
I haven’t had to contact the support center

Using Webex Meetings

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Planning meetings
  • Sharing Content
  • Remote Control
Yes - Has almost all the features and is pretty easy to use

Relationship with Cisco

Really easy, they gave me all the information I needed
They helped me with every doubt or anything I needed
Find a good partner