Cisco WebEx: my go-to collaboration tool when I can't always be on the go
Updated May 15, 2020
Cisco WebEx: my go-to collaboration tool when I can't always be on the go
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Meetings
We are using Cisco WebEx across our entire organization. It helps us to collaborate not only internally but externally with employees, customers, and vendors. It has saved us from having to travel to customer's locations, as well as to our remote sites. Using Cisco WebEx with their video endpoint devices has greatly improved our video conferencing capabilities.
- Cisco WebEx makes starting a meeting very easy.
- Cisco WebEx makes working on projects with people spread across locations seamlessly.
- Cisco WebEx has a powerful admin interface that lets you control almost every aspect of the user's meeting experience.
- I think Cisco WebEx needs to improve its compatibility with other conferencing solutions.
- Cisco's WebEx advanced calling features can be tough to implement.
- Cisco WebEx does lack some features other solutions already have.
- The pricing for Cisco's WebEx fit our budget and their subscription model makes the purchase easier.
- Cisco's subscription for WebEx allows me to add users as needed and "true-up" at each yearly renewal.
I've had to reach out to Cisco WebEx Support a number of times. They are always very quick to respond and are very helpful. Most of the times I've had to call support were for users who created their own WebEx account using their corporate email address. When we would try to add them to the corporate account it would fail because of the existing account. Support was able to help in most cases.
We've deployed Cisco WebEx to almost everyone at our corporate office. The corporate office has about 175 users, and these are our power users. We've also given WebEx accounts to key personnel at our remote manufacturing locations. This adds another 100 or so users bringing the total to just under 300 users.
- Microsoft Office
- Cisco Jabber
I believe Cisco WebEx is a more feature-rich and mature product. I fully trust my user's security with Cisco WebEx, knowing Cisco as a company that is very security-focused. Cisco WebEx better integrates with the other products we have in-house. And my users find Cisco WebEx very easy to use, they have very few issues.