Item: Webex Meetings
Rating: 10
Author: Karthick Ramanathan

Use Cases and Deployment Scope

We have been using Cisco Webex Meetings across the organization for daily meetings with internal departments and clients.

Pros and Cons

User friendly while joining or starting the Webex meetings
We can interact with anyone at anytime to finish the project work quickly
Option to record the session
Ability to share presentations, documents and applications while on the Webex meetings

The newer update separates the Webex Meetings app and Webex productivity for Outlook. Would like both be get updated in a single application
Need some improvements on the VoIP audio call quality as it is poor especially when on low bandwidth
If it can send the attendee report after the meeting to host like the recordings would be better
Need improvements for Application sharing as it lagging when switching to other applications

Return on Investment

It improves the productivity and decreases the travel costs and time.
Integrated Teleconferencing Services were the cost-effective audio conferencing option.
No negative impacts.

Other Cisco Collaboration Products Used

Jabber and Cisco TelePresence Collaboration Room Endpoints

Customer Support

The vendor responds on time and provides excellent support as always.

Adoption

We have around 60,000 users using Cisco WebEx Meetings across the organization.

Systems Integrated With

Cisco Telepresence Video units were integrated.
Cisco Jabber IM integrated and it will notify me for the meetings.
Microsoft Outlook with Cisco WebEx Meetings App to schedule Webex meetings

Webex Meeting application interaction with Microsoft Outlook was difficult as it has to send, accept the invite, and forward it to attendees through Outlook.