Item: Webex Meetings
Rating: 9
Author: Chris Krystalowich

Use Cases and Deployment Scope

Our team relies on Cisco Webex as a core tool for all our voice and video meetings with prospects, partners, and Cisco on a daily basis.

Pros and Cons

Allows for collaboration.
Works extremely well with a distributed team.
Best of class for voice and video meetings.

Licensing model
Missing some features competing products provide.

Return on Investment

Core product in our daily engagements.
Used multiple times a day.
Couldn't work in our roles without it.

We work alongside Cisco and the is the tool of choice for this channel. Most of the other tools we have access too, prospects and partner struggle with as they don't have it installed or have locked down systems and can't launch the meetings.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Reliability and Availability

No issues, even during the peek of the pandemic, the availability and bandwidth were unaffected.

Scalability

Enterprise solution and never had an issue with flexibility, scale

Performance

We use Webex with Webex Teams, launching meetings and overall performance has been excellent.

Likelihood to Recommend

Webex provides additional controls to manage our meetings like the ability to assign multiple hosts to launch the meeting, ability to have people wait in a lobby until we are ready to launch the meeting but most important for a global team, is local numbers to connect by phone.

Webex with Webex Teams

Overall Satisfaction with Cisco Webex Meetings