It has been a life saver
Updated July 06, 2021

It has been a life saver

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Webex Meetings

With the pandemic situation, Webex has helped us keep in touch, keep planning, and developing new ideas for the well-being of the business. as a trainer is extremely useful to interact with trainees and keep them engaged, and the layout of the program is very simple to use as well.
  • Layout is simple to use and intuitive.
  • Barely any lag or connection issues.
  • Easy to understand and use for first time users.
  • Very stable and secure.
  • Price might not be accessible for everyone with over 50 participants, although I like the option up to 50.
  • I haven't found the 24/7 support for free users (usually participants).
  • We can conduct business almost the same as we did before (in person), with some modifications to the schedule and interactions.
  • We have a way to confirm learning from participants with multiple tools in and out of Webex. Which we couldn't have done with many of the other services out there.
  • Zoom
Zoom is good, but Webex is more secure and I've found more answers in the support, as well as a bit more intuitive in their interface.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Very, I've used it from medium-large Training classes (30+ participants) to simple person to person meetings and small teams (less than 10 people). Everyone understands the concepts and the tool is not a distraction from the objective, I believe that's what any meeting tool needs to accomplish.
The issues I have encountered are minimum and are usually related to the person's connection. Webex has not given me issues at all with overloading my computer or any of the participants, and the data speeds needed to run it smoothly are not significant in most cases.
Best suited:
Any meeting where you're far away from each other and need a reliable way to communicate. Webex gives you easy access and it's a simple tool to complete the task. It's useful with large classes or seminars, as the crowd control is pretty good.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
9
Low bandwidth requirements
8
Mobile support
10
Desktop sharing
10
Whiteboards
8
Calendar integration
10
Meeting initiation
8
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
10
Audience polling
9
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
10