[Cisco] Webex Room [Series] Kit: A Life Saver
November 06, 2021

[Cisco] Webex Room [Series] Kit: A Life Saver

Samir Esber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Cisco Webex Room Series

[Cisco] Webex Room [Series is] used for hybrid meetings and classes on a daily basis. Introduced just before Covid-19 lockdowns, [Cisco] Webex [Room Series] became the main collaboration tool in our organisation. Based on the success we had with remote work and hybrid meetings using [the] room kit mini, we proceeded in installing just over 60 hybrid classrooms which enabled classes to continue without hindrance.
  • Easy to join a meeting with one-touch
  • Sound clarity
  • Versatile for many use cases
  • More integration with other collaboration platforms
  • Better in-app content sharing, which displays on a PC, but not on a roomkit display
  • Without the [Cisco] Webex [Room Series] devices we have in our environment, the continuity of classes during the pandemic would have been very difficult if not impossible.
  • We had an objective to ensure the seamless continuity of work whether from home or on campus and that was made possible with our [Cisco] Webex [Room Series] meeting rooms.
  • Research collaboration with external partners using our room kits during and after lockdown is priceless.
Unfortunately, I cannot say anything about a different brand [as] a competitor, but I choose [Cisco] Webex Room Series as it's a more complete setup than other brands that require third-party platforms and sometimes don't work very well.
I have not required technical support a lot from [Cisco] Webex [Room Series] as [the] most common issues are resolved locally, but our Cisco rep is brilliant in recommending the most suitable products for needs.
As mentioned in questions earlier in the review, [Cisco] Webex Room Series is super easy to use with lots of features. The support for other collaboration platforms is also a very big plus.

Do you think Cisco Webex Room Series delivers good value for the price?


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[Cisco] Webex [Room Series] kits are very easy to install and manage. It is also very flexible in branding if the device is set up in an area where many people can see and you have messages to share. We have our devices branded with a one-pager how-to tutorial, which helps colleagues to easily join or start meetings. I also love the fact that connected accessories like mics are not only robust but also very easy to replace.