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Cisco Webex Teams Review
Updated February 06, 2020

Cisco Webex Teams Review

Jiří Malina | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Cisco Webex Teams is used in testing mode between a few users. If the testing ends with a good review, I hope Webex Teams will be used across the whole organization for full use like instant messaging, calling and collaboration on documents. For the next step is using chatbots for internal use to help our employees and next chatbots for external use on internet public sites to help our clients.
  • IM, Calling and Collaboration in one product.
  • IM and calling across organizations without limits.
  • Chat robots.
  • Collaboration on a one document.
  • Whiteboard for all devices with multiple editing.
  • Dual Room system combined with room board, one display for video and second display for whiteboard.
  • Logging for other products like SIEM.
  • Employees traveling less.
  • More time for work.
  • More effectively work.
Cisco Jabber is not ideal for co-working with other companies, there is more settings for administrators to set communication with another. Skype for Business is in fact out of date. Microsoft intesively migrate users of Skype for Business online to Microsoft Teams and on-premise users have choise to migrate or use another product. Webex Teams has more functions, more intuitive using and works on all devices we need.
All informations are possible to view on the internet and there are no "black holes" like by MS Teams. All peoples helping with implementing are very strong in the articles how and why is this and another set. I have no reservations against support.
I will repeat myself, but it works well. Whiteboard with great effects, functional IM and call, collaboration on one document. No need install client, it works on internet viewer like Firefox, Chrome and more. Super room systems, room boards, room kits which enable using old panels. Possible to using chat bots and write own bots.
Cisco Webex Teams works! Whiteboard enables editing from more
endpoints (Desktop clients, mobile clients, room boards) without
restrictions, enable endless space, ability to write on the background
and more. Is possible write to shared desktop screen or control running
programs from room board touchscreen and all attendees see what's happend.

Using Webex App

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Call
  • IM
  • Whiteboard
  • Proximity
Yes - The mobile interface has view and work like the desktop interface. The proximity is very interesting and addictive. It works same as on notebook, but the mobile phone is no need to take out from bag like notebook and the system say you, that you have a meeting and if the system is to start it. Just great.