Customized lists, great for niche publicity
August 07, 2020
Customized lists, great for niche publicity
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Media Database
Overall Satisfaction with Cision Communications Cloud
We do niche book publicity. The media database helps me and my assistant put together customized media lists for publicity campaigns for our clients. It helps us to search and pinpoint contacts and their information in a wide variety of media outlets that would be perfect for our clients. It saves us a lot of legwork.
- Customize searches by media type, location, and most importantly subject
- Able to use key search words to help narrow down results
- Provides key contact information we couldn't find otherwise.
- Keeping more on top of updates. Listings or contact information is sometimes out of date. We have been starting to send in more notices about these.
- We would like to see a separate media category for podcasts. The number of podcasts has increased dramatically over the last few years; many of them overlap with internet and radio, we would like to see them broken out in a separate category.
- Able to create customized media lists.
- Able to better target appropriate contacts.
- Able to find and organize media and contact information that would take a lot more time on our own.
Do you think Cision Communications Cloud delivers good value for the price?
Yes
Are you happy with Cision Communications Cloud's feature set?
Yes
Did Cision Communications Cloud live up to sales and marketing promises?
Yes
Did implementation of Cision Communications Cloud go as expected?
Yes
Would you buy Cision Communications Cloud again?
Yes
Using Cision Communications Cloud
2 - President and Administrative Assistant
1 - Administrative Assistant interacts directly with the program, uses it to search for contacts to put together custom media lists for each client.
- Finding contacts for particular media.
- Finding contacts for particular subjects.
- Finding contacts in particular locations.
- Being able to cross-search using multiple parameters at once.
- Using keywords to hone down searches.
- Being able to find social media information.
- Refine searches even more. We are looking forward to additional media categories like a separate one for podcasts.
Cision Communications Cloud Training
Cision Communications Cloud Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Our current contact, Max E., has been awesome. He's easy to talk to and been a great support whenever we've had a question or a problem. Recently we had some questions about some of the features we wanted to cover before renewal, and he was very responsive and helpful.
Using Cision Communications Cloud
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Utilizing the various categories to search and cross-search
- The keyword function
- The user-friendly layout and look
- Sometimes difficult to hone down search info
- Would like a little more info on a page when initial search list comes up so that I don't have to always click on the contact to open a separate page.
Cision Communications Cloud Reliability
Relationship with Cision
The program requirements that we need and the price.
Be kind and direct.