Citrix ADC review from a consistent remote accesser
March 03, 2020

Citrix ADC review from a consistent remote accesser

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Citrix ADC (formerly NetScaler ADC)

We used to use Citrix in a limited fashion on an ad-hoc basis. Recently we have decided to implement this as a solution for the entire company. I'm sure there are other employees that use this for many more reasons but the primary reason is for secure remote access which simply works.
Having this implemented solves a massive parking issue at my company, with +1500 employees this has become an issue with most people parking at nearby malls which is off-premises, which is never the best idea. Due to a fair program introduced and by using Citrix to remote into our work PCs this has been a definite solution. It also assists those with special needs, or just individuals who are unable to come into the office for a prolonged period of time by allowing them to continue with work as normal.
  • Secure remote access.
  • Relatively speedy connections.
  • Older versions used to be quite laggy but this has really improved to be quite 1 to 1.
  • Remote PC use could be even faster.
  • Unable to receive audio when remoting.
  • Log-in process contains maybe 1 or 2 too many steps.
  • Citrix has solved a massive parking issue by having 100s of people a day remote in to free up parking. This directly saves times which equates to more consistent hours of work being done without obstacles.
  • It's allowed teams to be more flexible with times of work allowing some key members to a particular project the ability to always be available if there is an emergency. There is way less delay in issues being tended to this way which moves tasks along in a project that much faster.
  • Citrix ADC (formerly NetScaler ADC)
I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Citrix has a knowledge center and tools to assist with support queries as well and more importantly, a relatively active community where almost any question can be answered to the best of their collective ability.

Do you think Citrix ADC (formerly NetScaler ADC) delivers good value for the price?

Yes

Are you happy with Citrix ADC (formerly NetScaler ADC)'s feature set?

Yes

Did Citrix ADC (formerly NetScaler ADC) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Citrix ADC (formerly NetScaler ADC) go as expected?

I wasn't involved with the implementation phase

Would you buy Citrix ADC (formerly NetScaler ADC) again?

Yes

Citrix from a remote access perspective is well suited for a situation where employees need to access computers while not being physically at the vicinity of employment. There are a number of factors that can prevent someone from not being able to be at work physically and Citrix aims to solve this by enabling a secure SSL 2-step authentication process which connects to a specific PC of one's choice.
I myself am physically disabled and this application alone has enabled me to continue working on days when I'm not feeling well (which is often). It allows me to still be a part of the team without feeling disconnected from everyone.

There's not much to say on the negative side other than working remotely is still not the same as physically being there and interacting with people on a person-to-person level, but for what it does, it's perfectly acceptable.