NetScaler - Value and Robustness
November 09, 2017

NetScaler - Value and Robustness

Ian Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Citrix NetScaler

We use the NetScaler to deliver published applications from our cloud services to our clients. Our own support team uses it to deliver our services, and we provide the platform to our clients. We, as well as our clients, have appreciated the speed and flexibility in accessing the applications we need particularly when in a mobile/out-of-office setting. It has helped our distributed workforce's efforts.
  • Provides flexibility in configuration of app delivery.
  • Provides speed in the app delivery.
  • The full desktop environment through the Xen environment is configurable.
  • There is a lot to configure and know when setting up the first time.
  • Tweaking and fine-tuning during set-up can be time-consuming.
  • Complex Issues with configuration often require Citrix support engagement.
  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Other products such as the Barracuda Load Balancer and NGINX Plus were considered, but not tested. Since our group uses other Citrix solutions, we wanted to go with a unified and integrated approach.
We have applications that are client-server based but we require access to them outside of our offices. The cumbersome VPN process has been overcome by delivered apps through the Citrix Receiver. It's very useful and practical; all you need now is a fast and reliable Internet connection. If that kind of flexibility is not required or other technology in place where access is given, then this may not be the best fit.