Overall Satisfaction with Citrix ShareFile
At our financial institution we use Citrix ShareFile to send and receive important documents from our customers that contain confidential information. This secure way of transferring data is a very useful tool. Our IT department manages the administration part of the cloud based software. However, its used all across our organization.
- Citrix Sharefile solution has great features. It provides a secure portal for file sharing. You may access the content from any device.
- Integration with Office 365 is a great way to collaborate and create powerful workflows.
- Encryption of emails and files. The plugin allows the implementation of these useful tools into Microsoft Outlook.
- Better reporting: A detailed report of total usage company wide would give a great way to provide statistical data to auditors and examiners on who uses the tool and frequency.
- Customizable dashboard: A better way to see activity would be a great way to have a visual representation of activity and usage.
- The subscription per user allows for an economical method for provisioning access and issuing additional licenses when needed at a low cost.
- Total cost is much lower than other tools available.
- ROI has been insignificant due to inability to really track how much efficiency it has added to our business. Previously, other alternatives were used to share secure data with customers.
Citrix ShareFile has the workflow capabilities and collaboration features that others don't. This made the solution more appealing to us.