Clarizen - All the bells and whistles in a complicated interface
November 17, 2017
Clarizen - All the bells and whistles in a complicated interface
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Clarizen
Clarizen was used by my marketing agency as a way to manage employee bookings, track time and manage travel arrangements. There were many functions of Clarizen that we didn't use, but it was a way for us to see which resources (people) had availability to work on upcoming projects and also keep track of individual time on multiple projects (most people were working on many tasks at once).
- Make it possible to see current and future bookings of all resources.
- Serve as a central hub for timekeeping and travel arrangements.
- Make it easy to keep track of your own personal time spent on projects.
- The interface was hard to navigate (e.g., you'd have to click multiple times to get to some of the screens you needed to use most).
- It was a relatively complicated system to learn so it created the need for lots of onboarding.
- Most people in my office found it frustrating to use and overly complicated for what we needed it to do.
- It helped us keep track of scheduling.
- It helped us manage resources for projects.
- It helped us know when resources were overbooked and we needed to delegate or loop in a freelancer.
- Open Air
The decision makers in my agency ended up switching back to Open Air because it was a much simpler way of having employees track time and seeing bookings and availability. It was less expensive and did all of what we needed it to do and none of what we didn't. It wasn't as overly complicated as Clarizen.