Better options abound
November 30, 2018

Better options abound

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clearbit

Clearbit was used by reps in our organization to find contact information for companies and people they were prospecting into. It was implemented to be a potential replacement to Data.com

All AEs and SDRs had access, and the primary use was within SFDC. We no longer use Clearbit, as there were numerous issues with UI, data quality and support.
  • The staff at Clearbit is quite friendly.
  • The SFDC integration could be something really powerful if bugs are worked out.
  • Pricing is not astronomical.
  • Lots of issues with data quality
  • Lots of issues with data availability, period. Lots of large companies would have 5-10 total contacts, none being the depts. we needed
  • Not a particularly friendly UI
  • We cancelled after our 1 year contract. Very little revenue came from it.
  • Adoption was poor, which is weird here, as we like using new tools.
  • All new tools are more scrutinized by our finance team due to how low of an impact Clearbit had.
Clearbit > Data.com
LeadIQ > Clearbit
ZoomInfo > Clearbit
DiscoverOrg > Clearbit
Seamless.ai > Clearbit

The tool has a lot of potential and I would not be opposed to looking at it again in the future, but there are other options out there that have worked far better for us in terms of UI and data integrity.
Well suited if you are going after C level executives that have been with the company for a while at a larger firm.

It will be less appropriate in the SMB space, where company contact information is a bit harder to find. It also makes the most sense for full time prospect

Clearbit Feature Ratings

Advanced search
3
Identification of new leads
5
List quality
4
List upload/download
6
Ideal customer targeting
3
Load time/data access
8
Contact information
4
Company information
8
Industry information
7
Lead qualification process
3
Smart lists and recommendations
4
Salesforce integration
7
Company/business profiles
7
Alerts and reminders
4
Data hygiene
4
Automatic data refresh
4
Tags
7
Filters and segmentation
5
Sales email templates
1
Append emails to records
3