Easily on-board new users and supplement existing users with learning material
March 24, 2022

Easily on-board new users and supplement existing users with learning material

Nicholas Duff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickLearn

At PCL, we use ClickLearn to teach users how to perform various tasks in our project management system. Normally, these tasks would require us to host training sessions with our users - but, ClickLearn helps relieve our schedules by having this training material stored in one central location.
  • Creating easy-to-follow work instructions.
  • Provides different methods of delivery (text, video, try-me).
  • Replaying recordings can be finicky.
  • Freezes/crashes periodically.
  • Replaying recordings for upcoming releases.
  • Easily editing steps.
  • Neatly structuring recordings.
  • New/existing users can become familiar with system functionality very quickly.

Do you think ClickLearn delivers good value for the price?

Yes

Are you happy with ClickLearn's feature set?

Yes

Did ClickLearn live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickLearn go as expected?

I wasn't involved with the implementation phase

Would you buy ClickLearn again?

Yes

ClickLearn is well suited for training new users who are just starting out on a system. Where it may be slightly less suitable, is when your system is as extensive as ours. As a new user, having hundreds of recordings to go through could be overwhelming.