Thumbs Up for ClickUp!
January 30, 2020

Thumbs Up for ClickUp!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ClickUp

I use ClickUp to manage all the creative freelancers that I outsource my client projects to. These are freelancers that I work with on a weekly/monthly basis, so they basically make up part of my "team." It's made my communication with each freelancer working on their respective projects far easier to manage.
  • It's very Innovative; they're coming up with new functions almost weekly.
  • It's the best project management tool that I've used.
  • Initially, I was quite overwhelmed by ClickUp. There were almost too many features.
  • The UI needs some improvement.
  • It's increased team productivity.
  • Improved overall communication between myself and the freelancers I'm working with.
Trello is well suited for personal lists and to-dos, but for teams, it's too inflexible. The fact that you can only view boards, and one board at a time, is the most frustrating part. Whereas with ClickUp, you can view all tasks in one view, across all business units if you need to. It's so much more effective!
I could not rave more about ClickUp's customer support, and it seems to be that their foremost priority is to give their customers exactly what we need. Their feature requests page makes it easy to let them know where they can make updates to their software. Not to mention that they're constantly providing new, innovative products based on the customers' user-experience.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Apart from the fact that the UI needs some improvement, and the features can be a little overwhelming, once you figure your way around ClickUp, it can work wonders for team and project management. The dashboard view is very efficient and their customer support is very impressive. Their speedy responses have been so helpful.

ClickUp Feature Ratings

Task Management
9
Gantt Charts
8
Team Collaboration
8
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
8
Timesheet Tracking
9