Whatever you need to organize or coordinate, ClickUp will make it work.
February 03, 2023

Whatever you need to organize or coordinate, ClickUp will make it work.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

I've primarily deployed ClickUp for backlog and Sprint management for digital marketing departments in multiple B2B SaaS organizations. ClickUp's flexibility allows it to fit into any existing processes easily, and its adoption often takes no more than a week or so.
My teams and me find ourselves going to ClickUp for every single project or undertaking that requires documentation, process management of data management. Whatever we would usually combine several different apps for, we can get done in ClickUp.
  • Flexibility and customization of objects
  • Role management and ability to share content
  • Integrations and automation
  • Their rapid development sometimes leads to poorly positioned features and disconnect between the UX of functionalities.
  • Loading times and stability are an issue on occasion.
  • Personally I think they could focus on iterating more through their UserVoice feedback rather than coming up with new features constantly.
  • Less time spent on task planning and work effort monitoring
  • More transparency in workloads and outputs
  • Significant increase in alignment to overall business goals and outcomes
In almost every organization where I deploy ClickUp, other departments tend to take note. They are impressed with the transparency created by the system and how it enables to make better resourcing decisions. The fact that ClickUp can serve as a hub for all communications, files and many integrations is recognized as being key to reaching next levels of organizational efficiency.
ClickUp integrates with almost anything, and creates transparency in workloads, tasks and milestones. It helps break complex goals into achievable tasks and provides the tools to create a structure to process these. It enables teams to easily take what's currently living as ideas in their heads, or what's being passed as a one-liner during a meeting, and work these into actionable development items.
ClickUp just has it all and has never let me down.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Due to its flexibility, ClickUp is a tool that can be implemented on, and for almost anything. Prior experience with similar tools is not required, and I am yet to run into a situation where I couldn't find use in ClickUp somehow.
The success of the implementation and adoption solely depends on well constructed processes and management. ClickUp isn't going to magically make your processes run better. If you have solid processes and lack the tool to coordinate these efficiently, ClickUp will help. Similarly it depends on the activity of its users to get the most out of the platform.

ClickUp Feature Ratings

Task Management
10
Resource Management
6
Gantt Charts
8
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
8
Document Management
7
Email integration
9
Mobile Access
9
Timesheet Tracking
10
Project & financial reporting
9