Clio is Growing, But is it in a Good Way?
August 21, 2018

Clio is Growing, But is it in a Good Way?

Stephen Shepard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clio

My entire organization uses Clio to fully manage our cases, scheduling, document automation and storage, client communication, and more at an affordable price.
  • Integrations. Without integrations, Clio does not stand out much from other platforms.
  • Document Management. Clio has a robust and easy to use document generation and storage system.
  • Support. Clio has easy to access and helpful customer support during normal business hours.
  • Integrative Partners. Clio has 116 integrative partners presently. However, Clio does very little to promote those "partners."
  • Finances. Clio's financial features (trust and operating) are due for an overhaul.
  • Reception to User Feedback. Clio needs to pay more attention to user feedback. Clio, like Google, is growing to a point where it feels like the users' voice is not heard.
  • Clio is priced at a little above the market average, but not by much.
Clio is well-suited for solo to midsize firms looking for an affordable case management platform with a large number of integrations.