Overall Satisfaction with Cloud Call Center
CloudCall is our primary voice technology7. It integrates with our ATS/CRM as well as our reporting tool.
- Ease of Use
- Integration to other applications
- Softphone UI
- Ring options
- Sound integration
- No physical assets (handsets)
- Reporting Integration
- Click to dial functionality
Great tool for those who use Bullhorn and Insightsquared. It is fully integrated to those applications and works well as a phone system. Love the softphone aspect, no need for a handset. Anywhere you have an internet connection and your laptop you can make and receive calls.