Plethora of advances intricate features presented to you in a simplistic user-interface
March 03, 2021
Plethora of advances intricate features presented to you in a simplistic user-interface
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudTalk
CloudTalk has established an elaborated networking channel between my colleagues. It's a practical workaround to micro-managing. It shattered the opaque barriers that plagued my work-force with conversational gaps. It's a perfect balance between transparency and privacy. It's almost a rudimentary asset to our establishment at this point. As the HOS, I strictly represent the sales department here but I can assure you, the transition to CloudTalk was utterly without hassle among my team, developed immediate initial chemistry.
- Monitoring
- Fast-paced
- Efficient
- Simplistic User-Interface
- The CloudTalk App on the Google Playstore is an absolute disaster, unfortunately.
- The inclusion of a more alterable size & ratio window
- Smoothed overall workflow efficiency
- Increased overall output upon and after conversion to CloudTak
- Five9
It was a gamble if I'm being honest, plus this is a very nuanced and intricate topic. We didn't necessarily substitute one for the other, it was a much needed state of affairs where we needed the call monitoring and agent tracking pros of CloudTalk more so than ever before.
Do you think CloudTalk delivers good value for the price?
Yes
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
Yes
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes