Good overall product but can use some fine tuning on several aspects. Would reccomend.
April 19, 2020

Good overall product but can use some fine tuning on several aspects. Would reccomend.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Construction Platform

Modules Used

  • FIELD: Project Management & Collaboration

Overall Satisfaction with CMiC Construction Platform

CMiC has been implemented company-wide. We are primarily a CM (Construction Management) company. We use this for all aspects of our company from time entry, accounting, project management, document management, submittals, etc. Its main benefit is that it's able to handle the financials and project management aspects in one system.
  • Tracking of RFI's and submittals.
  • Tracking of PCI's and SCO's.
  • Tracking current budget costs and how much is left to spend.
  • The reports generated from CMiC are bulky and often do not show what is desired. There is a need to create custom reports for many things.
  • The mobile field apps have a ton of problems and crash often. They are user-friendly but do not function consistently.
  • Browsing through documents on a desktop is rather clunky and not very smooth.
  • It allows for better communication between costs and linking them directly to the issues that caused that cost.
  • As long as the users are keeping things up to date, it allows for an accurate view of the project in real-time.
  • All users are always working off the same information. However, the users need to maintain that information through protocols to make sure it is accurate.
The support portal is often down and it is difficult to get a live support technician on the phone to work through problems. Construction is a business that values time immensely and having to wait several days or hours to resolve an issue is not beneficial. It would be helpful to have a quicker response time and a different style of support, such as screen sharing or similar, to go through the issue in live time.

Do you think CMiC Construction Platform delivers good value for the price?


Are you happy with CMiC Construction Platform's feature set?


Did CMiC Construction Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CMiC Construction Platform go as expected?


Would you buy CMiC Construction Platform again?


It allows for me to have all aspects of my projects in front of me in one system. Previously we had one system from project management and another system for the financial aspects that did not communicate to each other and is was very challenging. Everyone working on one platform has made things more efficient.
When our company 1st started is was only 15 employees and has grown to close to 60. We have continued to grow and implement CMiC with our new hires and even a new office. It takes training and collaboration to ensure everyone understands how to use the system correctly but that is not different than any system. Because CMiC allows for so much customization, there tends to be many unique aspects for each company that generally require a "super-user" or two to work through and help establish this protocols and system setups prior to rolling things our to the general workforce.
Works well for a company that wants a system that combines financial and project management in one system. However, the support system for CMiC is not great and the system takes a knowledgeable user to set it up for the company and to have as a point of contact and training for other users. You will need to invest time in a group of knowledgeable users as well as outside training to make sure the system is being used correctly.

CMiC Construction Platform Feature Ratings

Plan distribution & viewing
Plan markups & sharing
Document sharing
Issue tracking & punchlists
Not Rated
Photo documentation
Jobsite reports
RFI tools
Collaboration & approvals
As-built drawings
Not Rated
Mobile app
Submittal design and management
Not Rated
Takeoff tools
Not Rated
Job costing
Not Rated
Cost databases
Not Rated
Cost calculator
Not Rated
Bid creation
Not Rated