Incredible product that helps lean teams
August 31, 2021
Incredible product that helps lean teams
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cofense Managed PDR (Phishing Defense Center)
Cofense Managed PDR is utilized organization-wide. We leverage the reporter button on all Outlook installs, OWA, and Outlook mobile apps. It addresses the need for users to verify the legitimacy of emails prior to interacting with them, lowering our phishing risk.
- Responsiveness, they typically respond in ~20 minutes.
- Accuracy, we have had no reported false positives/negatives.
- Transparency - monthly account reviews w/ team and reviewing of metrics.
- Reporting - basic reporting and alerts are basic, but in-depth monthly calls are much better.
- 24/7 service option - right now only business hours (9-5, M-F).
- Reduced volume to support teams.
- Provided in-house resources time to work on other projects.
- Provides a clean and effective interface with teammates.
- Proofpoint Security Awareness Training (formerly Wombat Security)
We did not evaluate anything similar to the Cofense Managed PDR, as we could not find anything similar that could come close to the Cofense Managed PDR in terms of named offerings. No other company provided a similar service. We were customers of Wombat for the reporter/ simulator portion and switched to Cofense Manged PDR for better features/usability.
Do you think Cofense Managed PDR (Phishing Defense Center) delivers good value for the price?
Yes
Are you happy with Cofense Managed PDR (Phishing Defense Center)'s feature set?
Yes
Did Cofense Managed PDR (Phishing Defense Center) live up to sales and marketing promises?
Yes
Did implementation of Cofense Managed PDR (Phishing Defense Center) go as expected?
Yes
Would you buy Cofense Managed PDR (Phishing Defense Center) again?
Yes