Cofense Managed PDR (Phishing Defense Center) Review
January 20, 2022

Cofense Managed PDR (Phishing Defense Center) Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Managed PDR (Phishing Defense Center)

Cofense is used as a phishing reporting tool for the whole organization. The amount of users we have makes for a large number of reported emails. This was a time-consuming process for our analysts to keep up with the reported emails so we looked into Cofense PDC. With their help, it has been more manageable to stay ahead of all the reported emails and enables us to focus on the actual threats.
  • IOCs (Indicators of compromise)
  • Accuracy of work
  • Response time
  • Better integration with established ticketing systems
  • Ability to determine if there were any other recipients of the same email
  • Technical issues when logging into the tool
  • More malicious email reports have been triaged
  • Less time spent siphoning through spam emails or accidental reports
  • Better visibility into IOCs, without having to spend more time to find

Do you think Cofense Managed PDR (Phishing Defense Center) delivers good value for the price?

Yes

Are you happy with Cofense Managed PDR (Phishing Defense Center)'s feature set?

Yes

Did Cofense Managed PDR (Phishing Defense Center) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cofense Managed PDR (Phishing Defense Center) go as expected?

I wasn't involved with the implementation phase

Would you buy Cofense Managed PDR (Phishing Defense Center) again?

Yes

Highly recommended for large organizations. It can be a daunting as well as a monotonous task to keep up with all of the emails that are reported. When there are such high volumes of emails it is easy to let a malicious report slip through the cracks. Cofense PDC brings the most urgent emails to your attention so you don't have to worry about missing those anymore.