Overall Satisfaction with CommerceHub
I use commercehub as an edi system to process orders that come from Home Depot. It is used across the entire organization in order to print the orders, access order information, ship orders, and invoice orders. This prevents us from having to have orders either faxed to us or emailed and the orders can automatically be dropped into NetSuite with the help of B2B gateway.
- Less time spent manually entering orders.
- More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
- Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
- b2b gateway and ChannelAdvisor
ChannelAdvisor is the only one that is close to what commercehub has to offer and commercehub has a much richer experience and is more user friendly. ChannelAdvisor is clunky and very hard to use.
Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.