TrustRadius
CommerceHub helps you get the job done with large online retailers
https://www.trustradius.com/retail-managementCommerceHubUnspecified91101
Travis Weed profile photo
September 13, 2017

CommerceHub helps you get the job done with large online retailers

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with CommerceHub

I use commercehub as an edi system to process orders that come from Home Depot. It is used across the entire organization in order to print the orders, access order information, ship orders, and invoice orders. This prevents us from having to have orders either faxed to us or emailed and the orders can automatically be dropped into NetSuite with the help of B2B gateway.
  • Order searching
  • Shipping
  • Order organization
  • Invoicing
  • Order printing
  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
ChannelAdvisor is the only one that is close to what commercehub has to offer and commercehub has a much richer experience and is more user friendly. ChannelAdvisor is clunky and very hard to use.
Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.