Travel and Expense reporting made easy
September 25, 2019

Travel and Expense reporting made easy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Concur Travel and Expense

Concur Travel and Expense is used to Book travel requirement, as well as for Expense reporting throughout the organization. Travel booking is used in North America, whereas Expense reporting is rolled out in many countries.
  • Expense reporting is easy to use, with the capability to manage expense online or on Mobile.
  • The travel booking experience has improved again across different devices.
  • It's improved my process in reviewing and approving the expense report.
  • As a manager, this tool has improved my processes, but additional steps are still needed to get to expense reports approved. Hope this will be centralized as all other workflow that is used across the organization. User does not need to know which system they are accessing or approving.
  • I was part of the team who built interfaces with Concur and the back end Financial system. Integration is not an easy process, especially when Concur is trying to integrate with SAP.
  • Each different country has their own legal requirement, and this causes issues with the integration mechanism. Once integration is defined, the expectation was that a new country will be handled, easily but that is not the case. I hope in the near future we will see better integration of Concur with Backend SAP Financial system
  • Time-Saving.
  • Receipt upload using mobile devices.
  • Approval is easy, but could be improved further by having all the workflows together.
I was not part of the team that evaluated the tools.
I'm not part of the team that did Value realization.
Based on personal experience, yes this has helped to streamline travel and expense.
For user front end, ease of use, and availability on many devices, it is well suited.